TEKsystems - Bentonville, AR
posted 4 months ago
About the position
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimagining the future - for our people, our customers, and the world. Let's create tomorrow together. As a Sales Engineer Manager, you will be responsible for directly managing Sales Engineers for one of Zebra's largest key Retail accounts. Your role will involve attaining results within Zebra management policies and practices, with personal objectives typically defined as a “roll-up” of all sales resources reporting to you. You will be considered an excellent coach, helping others attain sales success, and will possess technical skills that far exceed the basic criteria listed. You will have a deep understanding of the product portfolio and know how to win relative to competition, teaching others the same. As with all management roles, you will embody the One Zebra philosophy ahead of personal achievements.
Responsibilities
- Helps develop Zebra technical solutions; expert in some areas
- Creates Business/Industry products/services strategy, often crossing multiple businesses
- Leads teams in development of advanced solution selling concepts and partnership creation
- Conducts root cause analysis and improves long term profitability in a variety of situations
- Applies both strategic and tactical understanding of markets to ensure Zebra wins in the marketplace
- Solves complex problems which may require unique solutions used across geographies and industries
- Leads problem resolution, identifies appropriate resources, mitigates future risk
- Determines and pursues courses of action essential in obtaining desired outcomes
- Leads formal teams or manages sales personnel
- Defines project customer interface and assists teams on largest deals
- Manages sales and support resources directly or indirectly; responsible for revenue, margins and departmental expenses
- Sustains very high quota and results over multiple years for the business
- Manages large complex deals or a very large volume of moderate deals
Requirements
- Bachelor's degree or equivalent experience
- 8+ years in a related technical pre-sales role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer)
- Management experience if external; flexibility on management experience for internal applicants
- Reside near/around Bentonville, Arkansas with the ability to work a hybrid schedule (2 days remote/3 days in-office)
- Ability to travel as business dictates (~25%)
Nice-to-haves
- Experience with large complex customers in the Retail vertical
- Exposure to products/offerings similar to Zebra
- Leading teams and developing sales engineering talent
- In-depth understanding of advanced solution selling concepts and methodologies
- Ability to communicate and align people within the organization
- Strong ability to drive results by energizing and leading others
- Excellent leadership, coaching, and mentoring skills
- Excellent conflict resolution and team building skills
- Excellent communication skills for customer management interface, including negotiation and presentation skills
- In-depth understanding and experience in providing strategic leadership to presales technical managers and their teams
- Thorough competitive knowledge including solutions, technology and product offerings
Benefits
- Equal opportunity employer
- Diversity and inclusion initiatives
