Unclassified - Philadelphia, PA

posted 5 months ago

Full-time - Mid Level
Philadelphia, PA

About the position

The Pre-Sales Systems Engineer (SE) position at our exciting networking technology company is a pivotal role that combines technical expertise with sales acumen. As a trusted technical advisor, you will work closely with regional Account Managers to develop new business opportunities by engaging directly with customers and partners. This role requires a deep understanding of our product offerings and the ability to effectively communicate their value to potential clients. You will be responsible for delivering pre-sales presentations and demonstrations, showcasing our solutions to both technical and non-technical audiences. In this position, you will manage and own all technical aspects of the sales cycle, ensuring that customer needs are met from initial engagement through to deployment. This includes architecting, installing, and configuring both virtual and hardware appliances within customer environments for proof-of-concept and production deployments. You will also maintain the technical relationship with customers, partners, and resellers, providing technical training, addressing problem escalations, and managing new feature requests. To succeed in this role, you must maintain a strong market awareness and possess a thorough knowledge of competitive technologies. This will enable you to position our solutions effectively against competitors and ensure that we meet the evolving needs of our clients. Your ability to persuade technical personnel at medium and large enterprises will be crucial in driving sales and fostering long-term relationships with our customers.

Responsibilities

  • Sell to and persuade technical personnel at medium and large enterprises
  • Deliver pre-sales presentations and demonstrations to customers and partners
  • Support sales efforts through on-site meetings, group presentations, and marketing activities
  • Manage and own all technical aspects of the sales cycle
  • Architect, install, and configure virtual and hardware appliances into customer environments for proof-of-concept and production deployments
  • Own the technical relationship with customers, partners, and resellers through technical training, problem escalation, and new feature requests
  • Maintain a strong market awareness and knowledge of competitive technologies to best position the company's offerings

Requirements

  • 4+ years of experience as a pre-sales Systems/Sales Engineer
  • Ability to demonstrate knowledge of networking protocols (TCP/IP, UDP)
  • Working experience with VLANs and IP subnetting
  • Knowledge and experience creating access control lists (ACLs) on routers and switches
  • Recent experience using the CLI on major router and switch vendors
  • Ability to present to an audience of mixed roles and technical abilities within an organization
  • Troubleshooting skills that include hands-on experience with the configuration of networking products
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