Sales Engineer Professional Sound

Hydraforce - Denham, MN

Full-time - Mid Level

Denham, MN

10,001+ employees

Fabricated Metal Product Manufacturing

About the position

The Sales Engineer for Installed Sound at Bosch will be responsible for providing exceptional customer service and technical support for professional installed sound system solutions. This role involves creating project designs, recommending product solutions, and ensuring customer satisfaction through pre-sales training and post-sales support. The position requires collaboration with the Regional Sales Manager and participation in trade shows, while also providing feedback for product enhancements.

Responsibilities

• Create and review project designs and recommend appropriate product solutions
• Create system designs for installed sound systems including acoustic simulations and IP-based audio networking solutions
• Provide pre-sales training and post-sales support
• Provide quality technical support to establish long-term customer relationships
• Troubleshoot hardware/software issues and resolve all technical issues
• Assist customers with integration and setup of equipment
• Drive product demand creation through the Pro AV network of resellers, integrators, and consultants
• Prepare and conduct technical/product presentations and demonstrations
• Participate in trade shows and share information on products and services
• Provide feedback to marketing and product management teams for future product enhancements
• Share ideas and customer needs throughout all phases of the product life cycle
• Evaluate customer concerns

Requirements

• At least 5 years of technical/field sales engineering experience with a focus on installed sound projects
• Detailed experience in acoustic design and IP-based audio networking using up-to-date design software
• Strong understanding of the Professional A/V, Installed Sound, and IT value chains
• Knowledge and understanding of AV integration services and practices
• Ability to read and interpret project floor plans and system flow line drawings
• Deep knowledge of latest audio commissioning techniques and software
• Strong ability to develop distributor, reseller, integrator, and consultant relationships through interpersonal communications
• Aggressive self-starter and results-driven
• Strong strategic organizational, time management, problem solving, and multitasking skills
• Excellent communication skills, both written and verbal in fluent English

Nice-to-haves

• CTS or CTS-D Certifications or equivalent preferred
• Key AV and IT industry knowledge and experience
• Existing channel and consultant relationships

Benefits

• Competitive salary
• Pension contributions
• Annual bonus
• Private health care
• Health cash plan
• Life assurance
• Discounted benefits
• Opportunities for personal and professional development