Kato Engineering - Mankato, MN
posted 5 months ago
Nidec / Kato Engineering is seeking a Sales Engineer to join our dynamic team in a remote capacity. This role is pivotal in maintaining a high-level knowledge of our product offerings and understanding the competitive landscape, including pricing structures and product strengths and weaknesses. The Sales Engineer will serve as the primary contact for both internal teams and key customers, ensuring that we meet their needs effectively and efficiently. The position requires a proactive approach to customer service, where the Sales Engineer will suggest timely solutions and present quotations to key customers. In this role, the Sales Engineer will be responsible for researching customer wants and needs, negotiating and drafting comprehensive proposals for product sales, and maintaining an updated sales funnel. Regular participation in sales reviews is expected, along with the ability to resolve customer complaints respectfully and effectively. The Sales Engineer will also be required to visit customer locations to foster relationships and attend relevant trade shows and conferences to stay connected with industry trends. Additionally, the Sales Engineer will gather and communicate customer feedback regarding service, technology, and product delivery, measure and analyze key account metrics, and create reports for upper management. Staying abreast of industry and market trends is crucial, as is identifying bottlenecks in the sales process to enhance efficiency and customer satisfaction.