Sales Engineer

Dqe Communications - Pittsburgh, PA

Full-time - Entry Level

Hybrid - Pittsburgh, PA

Nonmetallic Mineral Product Manufacturing

About the position

The Sales Engineer I at DQE Communications is responsible for understanding and explaining the technical aspects of the company's product portfolio to potential customers. This role involves consulting on product development, conducting live demonstrations, and providing technical expertise to support the sales team and customer base. The position is crucial for ensuring that customer needs are met through effective communication and problem-solving.

Responsibilities

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.
• Perform other related duties as assigned.

Requirements

• Reliable technical background in Telecommunications.
• Excellent understanding of the product portfolio, including Internet Services, SD-WAN, Voice & Unified Communications, SASE, and Cybersecurity.
• Good marketing skills and business sense.
• Ability to work with others as a team.
• Ability to build client relationships easily.
• Analytical ability and great problem-solving skills.
• Presentation skills and ability to convey product value.
• Self-confidence to support persuasion and sales efforts.
• Proficient in Microsoft Office Suite or related software as required to prepare reports and logs.
• Bachelor's degree required, experience in telecommunication or related field preferred.

Nice-to-haves

• Related telecommunication experience preferred.

Benefits

• Hybrid work environment