Sales Engineer

Hoffman Mechanical Solutions - Greensboro, NC

Full-time - Entry Level

Greensboro, NC

About the position

As an engineer, have you ever considered sales? A technical sales career can offer more daily variety, more challenges, more scheduling freedom, and more compensation for successful results. Make no mistake, it is a tough job and not without risk. For those who believe in themselves, it is a very rewarding career! The VALUE we bring to our clients is our ability to help THEM be more successful through our expert knowledge and outstanding customer service. We cannot do that without developing strong working relationships. At Hoffman Hydronics, we expect each salesperson to work harder than the competition at understanding our clients' needs, prioritizing timely responses, knowing how to use our products & tools, developing our skills & talents, and becoming THE EXPERT in our field. Because we go the extra mile in every way, we earn our clients' trust. If you are an engineer who gains great satisfaction through helping others, is curious and driven to learn more, who looks people in the eye and enjoys developing relationships, who is competitive and determined to succeed, and is unwavering in doing the right thing, then we have a career for you!

Responsibilities

• Understand and leverage the sales process
• Identify and respond to customer needs
• Develop and maintain a network of contacts, an assigned customer base and a full pipeline of opportunities that assures sales goal attainment
• Utilize current and create new, innovative sales tools to effectively plan and increase business opportunity with accounts
• Ensure customer satisfaction with our products and services
• Develop and propose changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations
• Monitor sales trends and product performance results
• Continually enhance sales skills and product knowledge
• Value and respect relationships
• Cherish opportunities to help people
• Jump at the chance to solve challenging problems
• Are determined to become experts in their field
• Uphold and adhere to Hoffman Hydronics Core Values
• Collaborate with coworkers on project strategy and execution
• Answer customer inquiries and respond to special requests
• Develop, maintain, and manage assigned client relationships, specifically with consulting & design engineers and key end-user/owner engineering department personnel
• Awareness of the local market, your competition, your clients, their clients, and their challenges
• Promote Hoffman Hydronics products and services through sales calls, presentations, & factory visits
• Engage actively with vendor representatives through regular activity reports and joint sales calls and presentations
• Aggressively pursue product knowledge and systems applications
• Educate clients on product offerings and their applications
• Provide clients with equipment recommendations, selections, specifications, pricing, and any other detailed information required
• Develop and execute successful sales plans with core customers
• Maintain records of sales, customer information and requests by updating in ERP
• Maintain customer satisfaction by investigating concerns, implementing corrective action and communicating with customers and staff as needed
• Communicate customer perceptions by gathering customer feedback and sharing information with management
• Work closely as a team member with other parts of the business
• Continuous professional development through company-provided and self-training, including, but not limited to, business and finance, marketing, sales process & strategy, and public speaking

Requirements

• Bachelor's Degree in Engineering, Business, or Construction Management from an accredited college or university or an equivalent combination of education and experience
• 3 or more years of direct industry experience and strong references required
• Professional Engineering (P.E.) license preferred but not required

Nice-to-haves

• A strong sales presence
• Detail oriented, professional attitude, reliable
• Ability to work independently and within a team with emphasis on accuracy and timeliness
• Must possess a personal need to consistently produce accurate and thorough results
• Superior written, oral and presentation skills
• Proven problem solving, leadership and listening skills
• Product and vendor knowledge (or the ability to quickly learn it)
• High technical competency with engineering-related subjects
• Well-developed interpersonal skills
• Versatile, coachable, and adaptable