Sales & Events Manager

$45,000 - $55,000/Yr

Aquarium - Houston, TX

Full-time - Mid Level

Houston, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sales & Events Manager is responsible for overseeing all catered functions from organization to execution, ensuring guest satisfaction, and generating new business opportunities. This role requires a hands-on management style and effective training of staff to maintain high standards of service. The manager will work closely with sales teams and local influencers to drive private dining sales and manage client relationships effectively.

Responsibilities

• Responsible for all catered functions from organization to execution, including delegation of responsibilities.
• Work closely with sales managers and coordinators to generate new business and maintain contact with present accounts.
• Ensure excellence in guest satisfaction through effective training of staff and a hands-on management style.
• Identify qualifying business potential, close business, overcome objections, negotiate, upsell, and understand client needs.
• Manage business on the books successfully and work on a pipeline of inquiries, prospects, tentative, and definite bookings.
• Conduct client visits that are targeted and meaningful to build private dining sales.

Requirements

• At least 3 years previous sales experience in a full-service, high-volume restaurant or hotel operation.
• Ability to write business correspondences and set up contracts and function sheets.
• Ability to professionally present promotional materials to prospective customers and effectively communicate with catering, kitchen staff, and outside vendors.
• Ability to calculate figures and amounts for guest catering contracts.
• Ability to communicate with guests and employees using a positive and clear speaking voice.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid sick time
• Paid vacation