Sales Experience Specialist

LP Building Solutions - Nashville, TN

Full-time - Mid Level

Nashville, TN

11-50 employees

Wood Product Manufacturing

About the position

The Sales Experience Specialist at Louisiana-Pacific Corporation plays a crucial role in supporting regional sales and marketing activities. This position involves managing rebate programs, invoicing, and enhancing customer experiences while collaborating with cross-functional teams. The specialist will also oversee complex assignments that contribute to the growth of the business and increase sales, directly supporting the field sales and marketing organization.

Responsibilities

• Provide ongoing support for Field Sales, National Accounts, Retail, Marketing, and all levels of sales & marketing management.
• Administer rebate programs for all LP sales and business marketing programs, ensuring adherence to company rules and regulations.
• Process and track rebates through SalesForce and SAP, measuring and analyzing customer rebates.
• Review pricing and rebate issues for accuracy and uniformity.
• Train users on basic SalesForce skills and manage user set-up and reports.
• Coordinate corporate events, mill tours, and customer events, including site selection, vendor negotiation, and budget management.
• Design collateral for sales meetings, customer events, and trade shows, ensuring compliance with corporate standards.
• Focus on customer experience and serve as a primary contact for sales to ensure satisfaction and problem resolution.
• Collaborate with employees from other departments and sales regions to ensure project execution and develop strong working relationships.
• Manage regional sales budgets and process invoices/payments through Ariba and SAP.

Requirements

• 3+ years of demonstrated experience in a sales and marketing environment or equivalent education and experience.
• Highly organized with strong attention to detail.
• Ability to work efficiently under pressure and manage multiple projects with tight deadlines.
• Good analytical, quantitative, and financial skills.
• Knowledge of the sales process and LP product lines.

Nice-to-haves

• Knowledge of Cvent, SAP, Ariba, and SalesForce.
• Good computer skills, including proficiency in all MS Office products.

Benefits

• 401(k)
• Health insurance
• Opportunities for advancement
• Profit sharing
• Tuition reimbursement