Sales Floor Dept Supervisor - Paint

Lowe's • Brandon, FL

411d

About The Position

The Sales Floor Department Supervisor at Lowe's is responsible for leading a team of associates to ensure an exceptional customer experience in the store. This role involves coaching and training staff, managing performance, and overseeing daily operations, including customer-facing and non-customer-facing activities. The supervisor also plays a key role in merchandising decisions and store safety, while communicating effectively with management and other departments.

Requirements

• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams.
• Experience supporting or participating in the training and development of associates.
• Experience working cross-functionally.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

• 3 years of retail customer service experience.
• 3 years of experience supporting the unique needs of Pro customers.
• Experience in a leadership role with direct report responsibility.
• Experience in the home improvement retail sector.
• Experience in a fast-paced, dynamic retail environment.
• Experience in a key carrying role with manager-on-duty responsibilities.
• Experience using store computer systems (e.g., Project Tool, Genesis, Sterling, M2O, Thin Client).

Responsibilities

• Lead and enable a team of associates to deliver excellent customer service.
• Coach and train associates on best practices and store operations.
• Delegate tasks and follow up on daily responsibilities.
• Manage performance and ensure adequate department coverage.
• Engage with customers to clarify needs and identify solutions.
• Monitor store power equipment use and coach employees on safety.
• Assist with down stocking and area recovery.
• Communicate upward to management regarding concerns and morale.
• Occasionally open or close the store or serve as manager-on-duty.

Benefits

• Health insurance
• 401k
• Paid time off
• Employee discounts
• Tuition reimbursement
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED