Sales & Front Desk Associate: Club Pilates, Glassell Park, CA

Riser Fitness, LLC - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

About the position

The Sales Associate plays a crucial role in the studio by building relationships with members and assisting them in their Pilates journey. This position focuses on new membership sales, booking introductory classes, and retaining current members through exceptional customer service and feedback. The role is integral to the growth of the studio and contributes to the overall community atmosphere in a high-energy fitness environment.

Responsibilities

• Execute sales processes including lead generation, regular follow up, and final closings of memberships.
• Conduct tours of studio grounds while establishing relationships and targeting individuals' specific needs and wants.
• Maintain acceptable level of personal sales production.
• Emphasize and reinforce objectives of the club as a fitness and wellness provider.
• Present available services to current or prospective members.
• Book quality appointments to achieve monthly sales quotas.
• Participate in special events (e.g. health fairs, grand openings, marathons, and community and hospital events) to promote the studio & gain company awareness.
• Assume responsibility for developing selling skills.
• Support efforts in maintaining a clean, safe, and efficient studio.
• Other duties as assigned.

Requirements

• Excellent sales, communication, and customer service skills required.
• Goal-oriented work ethic with an ability to achieve sales in memberships, retail, private training, and teacher training.
• Ability to learn and use the Club Ready software system.
• Ability to stand or sit for up to 8 hours throughout the workday.
• Must be fluent in English and have excellent communication skills via in-person, phone and email.
• Must be able to work under pressure and meet tight deadlines.
• Must have proficient computer skills.

Nice-to-haves

• Fitness experience and/or knowledge of Pilates is preferred, but not required.

Benefits

• Base Hourly Pay + Commission