Sales Lead - ABQ Uptown

Jill Acquisition - Albuquerque, NM

Full-time - Entry Level

Albuquerque, NM

101-250 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Lead at J.Jill plays a crucial role in supporting the management team to achieve store sales and profitability goals. This position focuses on creating a positive and energetic store environment, ensuring a superior customer experience, and acting as the sales floor leader. The Sales Lead assists in visual merchandising and operational standards, stepping in as the manager on duty when necessary.

Responsibilities

• Achieve individual and store sales and productivity performance goals.
• Communicate store and individual goals to associates and motivate them using metric results.
• Identify and celebrate individual and team successes.
• Build customer loyalty by creating genuine connections and achieving credit card and email capture goals.
• Resolve merchandise and customer service issues to ensure a positive customer experience.
• Promote a positive store atmosphere of teamwork and individual contribution.
• Act as a Sales Floor Leader and role model to ensure customer satisfaction and sales goals are met.
• Encourage associates to enhance product knowledge and assist customers in building outfits.
• Assist in training new associates with a focus on product and customer experience.
• Plan and execute floorset and ongoing re-merchandising of the store.
• Maintain excellent visual standards consistently on the sales floor.
• Replenish the sales floor to ensure all sizes are represented.
• Adjust weekly store schedules to meet customer needs when acting as manager on duty.
• Utilize company tools for optimal daily floor coverage and task management.
• Participate in operational functions including policy implementation, marketing, and store cleanliness.
• Oversee inventory processes to protect company assets and reduce shrinkage.
• Ensure compliance with company policies and employment laws.

Requirements

• 2+ years of Women's Specialty Retail experience required.
• 1+ years in a store supervisory position preferred.
• Strong leadership qualities, training, and team building skills.
• Excellent customer service skills with a proven sales track record.
• Strong style, merchandising, and wardrobing skills.
• Ability to clearly communicate goals and objectives to the team.
• Entrepreneurial and creative mindset.
• Proficient in Point of Sale and general Microsoft Office software.
• Experience in relevant Human Resource processes.
• Availability to work during peak business periods, including weekends.

Benefits

• Inclusive and professional workplace free from discrimination and harassment.
• Reasonable accommodation for qualified individuals.