Sales Lead - Chicos

Chico's FAS - Winchester, VA

Part-time - Entry Level

Winchester, VA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Lead at Chico's is responsible for supporting management in fostering a customer-focused sales culture that emphasizes the company's values and principles. This role involves driving sales performance, ensuring operational excellence, and enhancing the customer experience while leading and developing a high-performing team.

Responsibilities

• Establish and communicate clear expectations for the store team, holding them accountable for achieving brand and performance standards.
• Oversee basic operational activities such as opening and closing duties, and merchandise flow processes.
• Supervise associates engaged in sales and inventory management, ensuring proper floor coverage and adherence to sales promotions.
• Maintain standards in merchandise handling, presentation, and loss prevention as directed by management.
• Develop a high-performance culture by motivating the sales team to meet sales and productivity goals.
• Train and coach the sales team on product knowledge and customer service techniques.
• Model and promote the Most Amazing Personal Service (MAPS) principles to enhance customer experience.
• Build and maintain a solid customer following through clienteling and wardrobing.
• Ensure prompt resolution of customer concerns and maintain efficient register operations.
• Support and implement training programs for store associates and provide feedback for performance evaluations.

Requirements

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal and written skills.
• Strong customer service skills.
• Ability to learn or adapt to technology provided by the company.
• Knowledge of administrative aspects of store operations.
• Strong organizational skills and ability to multi-task in a fast-paced environment.

Benefits

• Flexible work schedule including nights, weekends, and holidays.
• Opportunities for personal development and training.