Sales Lead Loft Westfield Broward

KNITWELL GROUP - Plantation, FL

Part-time,Full-time - Entry Level

Plantation, FL

About the position

The Sales Lead at LOFT is responsible for providing exceptional client service while supporting the Store Manager and Co-Manager in overseeing store operations. This role includes acting as the Manager on Duty in their absence, handling operational functions, and ensuring compliance with company practices. The Sales Lead plays a crucial role in driving revenue, coaching associates, and maintaining a client-focused environment.

Responsibilities

• Provide exceptional client services and support the Store Manager and Co-Manager.
• Operate as the Manager on Duty in the absence of a manager.
• Perform operational and transactional functions, including opening and closing the store.
• Handle client service issues and issue approvals for desk transactions.
• Drive revenue by managing the client experience and performing Manager On Duty responsibilities.
• Utilize tools to ensure a client-focused team environment.
• Coach associates on client interactions and performance to maximize productivity.
• Perform opening and closing procedures, including cash handling and bank deposits.
• Utilize reports to make effective merchandising decisions and maintain store standards.
• Ensure optimal coverage and productivity in all areas of the store through appropriate scheduling.

Requirements

• High School Diploma or GED.
• Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer.
• Part-time or full-time managerial experience preferred.
• Ability to organize, delegate, prioritize assignments, and meet deadlines.
• Knowledge of visual merchandising standards and techniques.

Nice-to-haves

• Experience in a retail environment with a focus on client service.
• Ability to communicate effectively with clients and team members.

Benefits

• Flexible scheduling options for part-time work.
• Opportunities for career development and advancement.