Sales & Leasing Agent at Oakland Glens Community

$33,280 - $37,440/Yr

Yes Communities - Novi, MI

Full-time - Entry Level

Novi, MI

Real Estate

About the position

YES Communities is seeking a dedicated Sales & Leasing Agent to join our team at Oakland Glens Community in Novi, MI. In this full-time role, you will be instrumental in the selling and leasing of new, used, foreclosed, and broker homes within our community. You will work closely with a high-performing team that is driven by success, ensuring that we deliver the highest quality of service to both current and prospective renters and home buyers. Your responsibilities will include engaging with potential residents through various channels such as phone calls, emails, social media, and in-person interactions, including the distribution of promotional materials. Building strong relationships with residents and providing tours of our community and its amenities will be key aspects of your role. As a Sales & Leasing Agent, you will be responsible for advertising and generating leads, managing the sales process from initial contact to closing, and ensuring that all properties are ready for showings. You will guide applicants through the application process, acting as a liaison between them and lenders, and conducting sales closings that include final walk-throughs and move-in checklists. Collaboration with the community manager and management team will be essential as you review inventory, monitor homes for readiness, and organize resident events to promote the YES culture. You will also be expected to maintain accurate records in our electronic sales tracking system and follow up with prospective leads to ensure a positive community environment. This position requires excellent communication skills, a professional demeanor, and the ability to work independently. You will need to be self-motivated and capable of managing your time effectively to meet the demands of the role. A valid driver's license and a high school diploma or equivalent are preferred, along with prior sales experience. You will also need to obtain state-specific sales licensing within 90 days of employment where applicable. At YES Communities, we pride ourselves on our unique operating model and strong corporate culture, which has earned us recognition as the Community Operator of the Year by the Manufactured Housing Institute for the past ten years. Join us in making a difference in our residents' lives and contributing to a thriving community.

Responsibilities

• Advertise and generate leads through various platforms including phone calls, emails, and social media.
• Sell new, used, and foreclosed inventory at prices set by management.
• Lease rental inventory to qualified applicants.
• Conduct daily walk-throughs of ready inventory to ensure they are prepared for showings.
• Communicate professionally with lenders, prospects, and insurance agencies.
• Guide applicants through the application process to meet lender and community guidelines.
• Act as a liaison between the lender and the applicant during the sales process.
• Conduct sales closings, including final walk-throughs and move-in checklists.
• Work with the community manager to complete rental closings and home move-in inspections.
• Review inventory for refurb needs and monitor homes for readiness.
• Manage the upload of photos and descriptions of community vacant homes in the inventory tracking system.
• Evaluate potential inventory purchases for management review.
• Organize open house or sales events for available inventory as needed.
• Create and place effective advertising using various marketing materials.
• Maintain updated notes and information in the electronic sales tracking system.
• Promote sales and lease renewals using company-supplied reporting resources.
• Attend Gold Key Service visits to promote home ownership.
• Communicate with the Community Manager on home readiness statuses.
• Handle all communication in a courteous and professional manner.
• Track and follow up with all prospective leads and inquiries.
• Create and maintain a positive community environment.
• Assist the management team with screening applicants buying homes privately.
• Ensure a safe work environment and follow safety procedures.
• Complete all work in a timely manner without sacrificing quality.
• Maintain professional behavior and respect the work of team members.
• Pass mystery shop evaluations and meet company expectations.
• Be available to work late nights and Saturdays as directed by management.
• Travel to other local communities as needed, especially during closing weeks.
• Attend all company meetings, training, and conferences as requested.

Requirements

• High school diploma or equivalent preferred.
• Valid in-state driver's license required.
• Prior sales experience preferred.
• Excellent oral and written communication skills.
• Self-motivated and able to work with minimal supervision.
• Computer skills including proficiency in Microsoft Office software products.
• Ability to maintain a professional appearance and attitude.
• Must possess a positive 'YES Attitude' and a passion for serving people.
• Must obtain state-specific sales licensing within 90 days of employment where applicable.

Nice-to-haves

• Experience in customer service or community engagement.
• Familiarity with real estate or leasing processes.

Benefits

• Disability insurance
• Health insurance
• 401(k) matching
• Comprehensive health benefits
• Life insurance
• Long and short-term disability insurance