An County Line Ford - Burleson, TX

posted 20 days ago

Full-time - Mid Level
Burleson, TX
Motor Vehicle and Parts Dealers

About the position

The e-Commerce Sales Manager at AutoNation Ford Burleson is responsible for leading a sales team to enhance customer experiences and drive sales performance. This role involves selecting, training, coaching, and developing e-Commerce Sales Associates while ensuring high levels of performance to increase market share and achieve sales targets. The Sales Manager will engage with customers, manage e-leads, and oversee the negotiation process, all while maintaining a focus on customer satisfaction and operational excellence.

Responsibilities

  • Leading the sales team in alignment with AutoNation's Vision and Mission.
  • Setting clear goals for the sales team to achieve targeted performance in vehicle sales and profit.
  • Engaging and motivating the team to meet performance expectations and best practices.
  • Driving business operations through active involvement in daily activities.
  • Ensuring timely handling of e-leads and assisting customers through their research phase.
  • Transitioning customers effectively from online contact to in-store experience.
  • Managing negotiations with Sales Associates to clarify vehicle purchase options and pricing.
  • Appraising vehicles for trade.
  • Managing customer traffic across Showroom, E-Commerce, and Phones.
  • Partnering with management to plan and manage vehicle inventory.
  • Assisting in managing expenses for the New and Used Vehicle Departments.
  • Analyzing business performance and developing action plans for improvement.

Requirements

  • High School diploma or equivalent.
  • Proven success in eCommerce automotive sales.
  • Proven leadership ability to mentor and train others.
  • Ability to set and achieve targeted goals.
  • Ability to drive an exceptional Customer experience.
  • Demonstrated communication and interpersonal skills.
  • Strong organization and follow-up skills.
  • Experience and desire to work with technology.
  • Valid in-state driver's license with a safe driving record.

Benefits

  • Competitive compensation and 401k matching
  • Health, dental, and vision insurance plans
  • Maternity benefits
  • Exclusive RX Pet program offering discounts on medications
  • Associate purchase and discount programs for vehicles and services
  • Access to deals through YouDecide
  • Participation in the DRVPNK mission to support cancer research and treatment
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