Sales Manager Boutique Sales

$120,000 - $120,000/Yr

Jacob & Co - New York, NY

Full-time - Mid Level

New York, NY

Insurance Carriers and Related Activities

About the position

Jacob & Co. is seeking a results-driven Sales Manager to lead our boutique team in New York. This role focuses on maximizing sales, delivering exceptional luxury experiences, and building long-term relationships with high-profile clients. The ideal candidate will excel in client engagement and demonstrate expertise in luxury retail, thriving on exceeding sales targets.

Responsibilities

• Drive boutique sales through proactive client outreach and on-the-floor engagement.
• Consistently exceed individual and team sales goals in a competitive, commission-based environment.
• Execute upselling and cross-selling techniques to optimize sales and increase average transaction values.
• Create customized shopping experiences that reflect clients' individual tastes and preferences.
• Develop and maintain a loyal client base by providing exceptional service and follow-up.
• Leverage CRM tools to track client interactions and develop personalized clienteling strategies.
• Manage client inquiries and resolve issues with a solutions-focused approach.
• Act as a brand ambassador, demonstrating deep knowledge of Jacob & Co.'s product lines, craftsmanship, and heritage.
• Stay updated on market trends, luxury competitors, and emerging client expectations.
• Use customer insights to provide actionable feedback on product development and sales strategies.
• Assist with inventory management, product displays, and maintaining the boutique's aesthetic.
• Collaborate with team members to ensure seamless operations and a positive boutique atmosphere.

Requirements

• A minimum of 5 years of luxury retail or boutique sales experience is required.
• Demonstrated success in a high-performance, commission-driven sales role.
• Strong understanding of luxury markets and affluent clientele.
• Exceptional communication and relationship-building skills.
• Proficiency with CRM tools, Business Central Dynamics, or similar systems is a strong plus.
• A goal-oriented mindset with a proven track record of exceeding sales targets.

Benefits

• Competitive compensation — starts at $120k
• Medical insurance for full-time employees, 100% of premiums covered by us
• 401k & Company matching for U.S.-based full-time employees
• Pre-Tax Commuter Benefit Program