Sales Manager, Inside Sales

Proto Labs - Maple Plain, MN

Full-time - Mid Level

Hybrid - Maple Plain, MN

Plastics and Rubber Products Manufacturing

About the position

The Inside Sales Manager at Protolabs is responsible for leading an inside sales organization focused on CNC, 3D Printing, and Injection Molding service lines. This hybrid role involves managing day-to-day sales functions, driving operational excellence, and enhancing sales performance within a structured environment. The position emphasizes performance management, team development, and strategic execution to meet and exceed sales targets and customer acquisition goals.

Responsibilities

• Oversee and optimize the sales performance of the team by monitoring key performance indicators (KPIs).
• Implement performance management processes to drive achievement and accountability.
• Collaborate with internal partners to streamline sales operations related to CNC, 3D Printing, and Injection Molding.
• Conduct regular one-on-ones and coaching sessions with team members to improve sales techniques and CRM usage.
• Drive accountability to sales plans targeting CNC, 3D Printing, and Injection Molding service lines.
• Cultivate strong working relationships within the team and with external stakeholders to enhance communication and collaboration.

Requirements

• Bachelor's Degree in Business, Sales, or related field.
• 5+ years of experience in sales, with at least 2+ years in a sales management role overseeing an Inside Sales team.
• Demonstrated ability to manage and inspire an inside sales team to exceed sales targets.
• Strong analytical skills to interpret sales metrics and translate insights into actionable strategies.
• Exceptional communication skills, both verbal and written.
• Advanced proficiency in CRM software and other sales management tools.

Nice-to-haves

• Manufacturing or engineering experience is a plus but not required.

Benefits

• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• PTO + Holiday Pay + Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program with a 15% discount