OCI Hospitality - Lakewood, CO

posted about 1 month ago

Full-time - Mid Level
Lakewood, CO

About the position

The Sales Manager at OCI Hospitality's Hampton Inn Denver West Federal Center is responsible for driving sales strategies to enhance the hotel's client base and revenue. This role involves proactive engagement with potential clients, maintaining market knowledge, and fostering positive relationships with staff and clients. The Sales Manager will also participate in community networking events and ensure timely reporting of sales activities.

Responsibilities

  • Identifies and executes multiple sales strategies to increase the hotel's client base and top line revenue across designated segments.
  • Qualifies each potential piece of business by pre-call planning, identifying hot buttons and overcoming obstacles.
  • Conducts proactive sales call activities in the market and consistently meets the weekly goal expectations set by sales leadership.
  • Responds to all potential leads and inquiries in a timely manner and customizes responses to each client's needs.
  • Maintains current knowledge related to competition and market conditions and effectively applies strategies to increase business.
  • Prepares weekly reporting requirements in a timely manner.
  • Creates and maintains positive and professional staff and client relationships.
  • Presents the hotel in an appealing way to prospective clients by telling intriguing stories and describing available opportunities including on-site property tours and off-site client interactions.
  • Documents all sales activities and booking in accordance with expected standards in related systems.
  • Participates in local hospitality and community networking events.
  • Performs additional responsibilities as assigned by leadership.

Requirements

  • 2 or more years of relevant sales, customer service, or hospitality experience.
  • Strong interpersonal and communication skills.
  • Ability to speak clearly and listen attentively.
  • Ability to read and write effectively.
  • Ability to resolve problems effectively.
  • Ability to manage stressful situations with poise and finesse.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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