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Van Cleef & Arpels - Las Vegas, NV
posted about 2 months ago
About the position
The Sales Manager at Van Cleef & Arpels in Las Vegas is responsible for enhancing client experiences, nurturing relationships, and providing tailored solutions to client needs. This role requires a strong leader who can motivate teams, resolve sales-related issues, and drive sales growth while maintaining high-quality service standards. The Sales Manager will work closely with the Boutique Director to develop sales strategies and ensure the boutique operates effectively.
Responsibilities
- Collaborate with the Boutique Director to support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor.
- Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
- Support the team in developing client relationships and prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
- Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
- Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
Requirements
- Bachelor's degree required.
- 4-5 years of experience in a luxury retail environment.
- Prior supervisory experience is required.
- Ability to motivate teams and quickly resolve sales-related issues.
- Strong selling and closing skills are essential.
- Proficiency in Excel and Word is required.
- Comfortable with travel and strong networking abilities, particularly with high-profile events.
- Fluency in a foreign language relevant to the market is preferred.
- Excellent communication, problem-solving, and interpersonal skills.
Nice-to-haves
- Fluency in a foreign language relevant to the market.
Benefits
- Comprehensive medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Life insurance and disability benefits.
- 401(k) with employer match.
- Paid time off and wellness reimbursement benefit.
- Access to the employee assistance program.
- Volunteer days off for community initiatives.
- Annual bonus eligibility.
