Brobston Group - Bloomington, IN
posted 17 days ago
Full-time - Mid Level
Bloomington, IN
About the position
The Sales Manager at Mall of America is responsible for linking sales, operations, and clients to ensure exceptional client service while achieving company objectives. This role involves leading a high-performing team, engaging them to meet performance targets, and maintaining a client-oriented business approach.
Responsibilities
- Act as a role model to ensure exceptional client service.
- Identify and share best practices across the business.
- Ensure profit targets are met and costs are kept within budget.
- Achieve floor sales targets and department goals.
- Manage performance of floor colleagues and provide development opportunities.
- Conduct competitor analysis and represent the showroom at meetings.
- Organize routine tasks and maintain visual merchandising standards.
- Manage transactional procedures and participate in training sessions.
- Ensure team adherence to company dress code standards.
- Handle client repairs and size timepieces when needed.
Requirements
- Jewelry or watch product knowledge.
- Advanced selling and negotiation skills.
- Proven track record of sales and management achievements.
- Experience in retail management within a luxury environment.
- Ability to develop and implement business strategies.
- Proficiency in POS systems and Microsoft Office.
- Ability to thrive in a fast-paced, high-volume location.
