Carter's - Gilbert, AZ

posted 7 days ago

Part-time - Entry Level
Gilbert, AZ
501-1,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Part Time Sales Manager at Carter's, you will serve as the first point of contact for families, helping them navigate their parenting journey by introducing new products and providing exceptional customer service. This role emphasizes leadership in creating a welcoming environment, fostering team development, and ensuring a positive shopping experience for customers.

Responsibilities

  • Become a product and brand expert to assist families with their needs.
  • Welcome customers warmly and provide assistance with product styles and features.
  • Maintain a customer-focused approach on the sales floor.
  • Foster a positive, safe, and inclusive environment for both employees and customers.
  • Model service standards and coach others to success.
  • Lead and execute an assigned business focus area with detailed follow-through.
  • Perform Leader on Duty responsibilities, driving results and addressing customer concerns promptly.
  • Utilize customer feedback to identify opportunities for improvement.
  • Build customer loyalty through company-sponsored programs.
  • Provide consistent feedback to the store team and address performance concerns with the Store Manager.
  • Recognize and reinforce exceptional performance among team members.
  • Support asset protection through customer service and operational controls.

Requirements

  • A positive and solutions-oriented mindset.
  • Effective verbal and written communication skills.
  • Ability to manage multiple tasks simultaneously.
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
  • High school diploma or GED.

Nice-to-haves

  • A variety of skills and experiences.

Benefits

  • Flexible schedules that accommodate personal activities.
  • Part-time health benefits and mental health benefits.
  • 30% discount on company brands.
  • Referral bonuses.
  • Tuition-free GED or bachelor's degree programs through the Advance You Program.
  • Opportunities for professional and personal development.
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