Sales Manager (Part Time) - 24H210

Carter's - Huntsville, AL

Part-time - Entry Level

Huntsville, AL

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Part Time Sales Manager at Carter's, you will serve as the first point of contact for families, helping them navigate their parenting journey by introducing new baby essentials and fostering a welcoming environment. This role emphasizes leadership, customer service, and product knowledge to enhance the shopping experience for customers.

Responsibilities

• Become a product and brand expert to assist families from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow-through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and appropriately.
• Utilize customer feedback to identify areas of opportunity and implement actions to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Offer consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through customer service, safety awareness, and operational controls.

Requirements

• A high school diploma or GED.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• A positive and solutions-oriented mindset.

Nice-to-haves

• Experience in retail management or sales leadership.
• Knowledge of children's apparel and customer service best practices.

Benefits

• Part-time health benefits.
• Mental health benefits.
• 30% discount on brands.
• Referral bonuses.
• Tuition-free GED or bachelor's degree program.
• Professional and personal development opportunities.