Sales Manager (Part Time) - 24H210

Carter's

Part-time - Entry Level

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Part Time Sales Manager at Carter's, you will serve as the first point of contact for families, helping them navigate their parenting journey by introducing new products and providing exceptional customer service. This role emphasizes leadership in fostering an inclusive environment, optimizing team skills, and continuous education on product offerings.

Responsibilities

• Become a product and brand expert to assist families with their needs.
• Welcome customers warmly and provide assistance with product styles and features.
• Maintain a customer-focused approach on the sales floor.
• Foster a positive, safe, and inclusive environment for both employees and customers.
• Model service standards and coach others to success.
• Lead and execute assigned business focus areas with detailed planning and follow-through.
• Perform Leader on Duty responsibilities, driving results and addressing customer concerns promptly.
• Utilize customer feedback to identify opportunities for improvement.
• Build customer loyalty through company-sponsored programs.
• Provide consistent feedback to the store team and address performance concerns with the Store Manager.
• Recognize and appreciate exceptional performance among team members.
• Support asset protection through customer service and operational controls.

Requirements

• A high school diploma or GED is required.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficient in computer and technology skills (Outlook, Excel, web navigation).
• A positive and solutions-oriented mindset.

Nice-to-haves

• Experience in retail management or sales.
• Knowledge of customer service best practices.

Benefits

• Health insurance
• Referral program
• 30% discount on brands
• Mental health benefits
• Tuition-free GED or bachelor's degree program
• Professional and personal development opportunities