Sales Manager - Scottsdale

Ashley Furniture - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

1,001-5,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Sales Manager at Ashley Furniture is responsible for managing and driving sales and margin within the retail store. This role involves overseeing a sales team, supporting the Store Manager in fostering a high-performing sales culture, and strategically managing talent. The Sales Manager is also tasked with recruiting and developing sales staff, ensuring compliance with policies, and delivering an exceptional in-store experience. This position may assume full leadership responsibilities in the absence of the Store Manager.

Responsibilities

• Recruit, onboard, train, and motivate sales associates while fostering a positive work environment.
• Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities.
• Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture.
• Facilitate promotional events and provide daily sales training and product education.
• Utilize analytics and insights to create targeted selling development plans for retail sales associates.
• Ensure consistent store maintenance and adherence to standards throughout.
• Cultivate a customer-centric culture within the store, emphasizing customer satisfaction.
• Track and analyze customer feedback to identify areas for improvement.
• Serve as a role model of Ashley's culture and vision, embodying the company's values.
• Manage customer engagement throughout the entire lifecycle.

Requirements

• Associate degree in Business Administration or related field or equivalent work experience required.
• 2 years' experience in retail sales required.
• Supervisory/Management experience required.
• Strong business knowledge with basic financial acumen.
• Flexible and willing to work extended hours when necessary.
• Ability to work weekends and holidays.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Effective time management and organizational skills.
• Analytical and problem-solving skills.
• Proficient mobile & computer skills, including experience with Microsoft Office Suite.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employee discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off & Holidays
• Paid Birthday