Sales Manager - SDR

$130,000 - $165,000/Yr

Tomo Mortgage - Detroit, MI

Full-time - Mid Level

Detroit, MI

About the position

The Sales Manager at Tomo Mortgage is responsible for leading a team of Pre-Approval Advisors to achieve their sales targets and improve their performance. This role involves coaching, mentoring, and developing team members while ensuring they meet their KPIs. The Sales Manager will also engage in hiring processes, analyze performance data, and provide insights to senior leadership regarding team performance and development needs.

Responsibilities

• Lead a team of highly skilled Pre-Approval Advisors.
• Ensure all individuals on your team hit their targeted KPIs each month by leveraging performance coaching and inspirational leadership.
• Listen to calls daily to enhance development and provide constructive feedback.
• Develop strong relationships with your team with a focus on helping them grow specific skill sets each month.
• Engage actively in the rapid hiring process to select top talent and ensure they integrate smoothly and quickly into the team and business.
• Immerse yourself in your team's performance data by analyzing statistics to identify trends, uncover root causes, and develop solutions for areas needing improvement.
• Contribute to internal initiatives as requested, providing regular insights on customer experiences to our product & engineering teams.
• Offer consistent updates as well as recommendations to senior leadership regarding team performance, activities, and the training and development needs of team members.
• Commit to ongoing training and skill development for your team members.
• Review team pipelines and KPIs on a daily basis to ensure pipeline velocity, activity levels, conversion rates, and customer SLAs are met.
• Implement performance management strategies—including coaching and performance improvement plans—effectively and ensure they are properly documented when necessary.

Requirements

• 5+ years of sales experience.
• 3+ years of sales leadership experience (leading an inside sales / sales development team).
• Preferred sales experience in FinTech, Mortgage, or PropTech.
• Unparalleled ability to drive performance in others.
• Ability to develop authentic relationships.
• Ownership mindset.
• Creative and solutions oriented problem solving.
• Experience hiring and onboarding sales teams.

Benefits

• Competitive salary between $130,000—$165,000 USD.