Sales Manager Streets at Southpoint

Ann Taylor - Durham, NC

Full-time - Entry Level

Durham, NC

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Sales Manager at Ann Taylor, you will be a key member of the store leadership team, responsible for enhancing the brand experience through customer and associate engagement. This role involves partnering with the Store Manager to drive sales and deliver an omnichannel experience, while fostering a strong store culture and mentoring associates to build authentic customer relationships.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities to drive the store's performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Requirements

• 1 year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers
• Excellent customer service and interpersonal skills
• Strong people management skills and ability to develop talent
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to create action plans to drive results.

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
• Medical, dental, vision insurance, and 401k
• Time off - paid time off & holidays
• Bonus Incentive Program