Sales Manager

Hilton - Leesburg, FL

Full-time - Mid Level

Leesburg, FL

Accommodation

About the position

The Sales Manager is responsible for leading the sales efforts of the hotel to meet sales quotas and goals. This role involves creating sales plans, analyzing data, and collaborating with a team to align with the company's vision, mission, and core values. The Sales Manager will engage in direct sales activities, maintain relationships with existing accounts, and develop new business opportunities.

Responsibilities

• Meet or exceed set goals: activity, productivity (revenue consumption) and booking goals
• Initiate and follow up on all leads for the hotel in all market segments/territory
• Maintain and participate in an active sales solicitation program including direct sales calls in the local market
• Monitor production of all top accounts and evaluate trends within the market
• Regularly contact existing accounts based on the tracing frequencies of the trace system
• Have full working knowledge of sales automation system, including generating reports and entering business
• Develop a full working knowledge of hotel operations including Breakfast, Market Place, Guest Services and Housekeeping
• Conduct professional site inspections of the hotel with clients
• Participate as a team player with other key leaders
• Develop trackable sales leads and LNR Production
• Understand/review hotel's revenue forecasts, occupancy reports and ADR Goals
• Complete all training required by the brand in a timely manner
• Represent hotels professionally at Community Events
• Respond to RFP's in a timely and professional manner
• Work with Revenue Manager on quoting rates for Groups and LNR's

Requirements

• Ability to understand and execute customer service standards and brand standards
• Ability to work collaboratively with hotel service team
• Superior guest and account relations skills
• Excellent telephone communication skills
• Strong overall sales skills and ability to negotiate and close business
• Excellent verbal and written communication skills
• Operational knowledge and/or appreciation of operational challenges
• Assertive at establishing new customer relationships
• Exhibits self-confidence, energy and enthusiasm
• Basic software knowledge (Microsoft Office, etc.)
• Valid driver's license from the appropriate state
• Action Orientation to capitalize on opportunities and resolve problems independently
• Drive for Results demonstrated in achievement of individual and property goals
• Time Management skills to utilize available time effectively
• Demonstrates Perseverance in pursuing objectives