Sales Manager

Kinseth Hospitality Companies - Omaha, NE

Full-time - Entry Level

Omaha, NE

Accommodation

About the position

The Sales Manager at Kinseth Hospitality Companies is responsible for promoting and selling the hotel, banquet, and restaurant services, with a focus on guest room sales during low and shoulder seasons. This role involves direct engagement with clients, preparing proposals, and ensuring customer satisfaction while meeting revenue goals.

Responsibilities

• Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services.
• Makes solicitation calls to potential new accounts and performs outside sales calls the majority of the work week (over 50%).
• Responds to inquiries from customers, prospects, other hotels, and the corporate office.
• Prepares proposals and confirmations for group bookings and conducts tours of the property with prospective customers.
• Informs other departments of upcoming events and works with them to ensure proper planning throughout the property.
• Maintains and uses the accounts tracing system/database and customer account files to generate future business.
• Follows company credit and deposit policies when booking business.
• Prepares sales reports and records sales calls and activities as required.
• Monitors guest satisfaction through follow-up surveys, thank you cards, and calls.
• Participates in industry and civic organizations to promote business opportunities.
• Tracks activities of the competition and the market and the hotel's position in the market.
• Participates in sales department meetings and weekly management meetings.
• Plans and participates in sales blitzes and outside after hours functions including chamber outings.
• Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy.
• Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.

Requirements

• Associate's degree (AA) or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general accounting reports, policies & procedures, and instructions.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to complaints or inquiries from groups of managers, customers, employees and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Nice-to-haves

• Experience in the hospitality industry
• Strong networking skills
• Knowledge of local market trends

Benefits

• Competitive starting wages
• Health, Dental, Vision and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants