Sales Manager

$55,000 - $73,776/Yr

Vail Resorts

Full-time - Mid Level

Remote

Amusement, Gambling, and Recreation Industries

About the position

The Sales Manager at Vail Resorts is responsible for exceeding revenue targets while supporting team dynamics and participating in leadership opportunities. This role requires a strong alignment with the company's strategic sales objectives and a commitment to delivering exceptional customer experiences. The ideal candidate will demonstrate adaptability, initiative, and a collaborative spirit.

Responsibilities

• Solicit, close, and contract group business using strong negotiating skills and creative selling techniques to achieve and exceed team and individual goals.
• Develop thorough working knowledge of all Vail, Beaver Creek, and Crested Butte owned and operated venues and activities.
• Build and strengthen relationships with existing and new customers to enable future booking success via sales calls, client entertainment, FAM trips, trade shows, etc.
• Partner with the Service and Operations teams to provide a customer experience that exceeds customer expectations.
• Provide customer intelligence in evaluating market economic trends, competitors' strengths and weaknesses, supply and demand, etc., and adapt sales strategy accordingly.
• Attend internal stakeholder meetings as assigned to drive resource efficiency and report on business updates.
• Contribute to the health and strength of a dynamic team culture.
• Embrace and contribute to an Enterprise-wide culture of leadership.
• Pivot to support cross-enterprise priorities as needed.

Requirements

• Proven success in a similar role and environment.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and SharePoint.
• Experience within Delphi FDC (training will be provided to the right candidate).
• Proficient in spoken and written English.
• Flexibility to travel in the resort as needed (transportation is the employee's responsibility).
• Phone required for client-facing roles - phone plan is available (candidate must either opt into company plan or assume responsibility for a business phone solution).
• Company-use IT Technology Kits are provided for job requirements of corporate remote employees.

Nice-to-haves

• Excellent organization and communication skills.
• Ability to consistently manage multiple priorities.
• Build solid relationships and partner with people to create results.
• Able to influence and work with a wide range of stakeholders.
• Flexible schedule based on business needs: Some travel and in-resort visits may be required.
• Value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions.
• Pride and attention to detail.
• Empathy towards customers and colleagues.

Benefits

• Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours).
• Free ski passes for dependents.
• Critical Illness and Accident plans.