Sales Manager

$75,000 - $85,000/Yr

Omni Hotels & Resorts - San Diego, CA

Full-time - Mid Level

Remote - San Diego, CA

Accommodation

About the position

The Omni San Diego Hotel is seeking an experienced hotel sales professional to join its award-winning sales team. This role focuses on booking groups, achieving sales goals, and maintaining strong relationships with clients and industry partners. The position offers a dynamic work environment with opportunities for professional growth and a commitment to associate satisfaction.

Responsibilities

• Effectively book groups of 10-125 rooms or less on peak night to achieve individual monthly and annual goals.
• Achieve established room and food and beverage goals.
• Model teamwork by assisting other managers in reaching their goals.
• Prospect all market segments within assigned geographic territory.
• Achieve sales activity standards as assigned by the Director of Sales.
• Prospect from a database of previous groups and lost business.
• Maintain up-to-date knowledge of all hotel capabilities and amenities.
• Merchandise function space and attain maximum room rental wherever appropriate.
• Qualify and respond to all leads with customized proposals in a timely manner.
• Deliver contracts within 24 hours and follow up on group blocks related to Catering Events.
• Refine delivery of site inspections and proposals continuously.
• Achieve brand referral goals as assigned by the Director of Sales.
• Explain Select Rewards and utilize promotions to close business.
• Utilize Delphi to maintain correspondence and booking activity.
• Participate in trade organizations and local civic groups.
• Provide the Director of Sales with a forecast of personal monthly production.
• Abide by all sales office procedures and systems.
• Participate in daily business reviews and weekly sales meetings.
• Promote a high-quality company image by demonstrating professionalism.
• Develop plans for assistants that align with their future goals.
• Determine competitive advantages and disadvantages of the hotel in its market.
• Maintain excellent relationships with GSOs and San Diego Tourism Authority counterparts.

Requirements

• Previous hospitality experience is required.
• Luxury hotel experience is preferred.
• 1 year of previous hotel/resort sales experience or a minimum of 2 years in a hotel/resort management position is preferred.
• Proficiency in Microsoft Office is required.
• Proficiency in Delphi is preferred.
• Ability to communicate clearly and pleasantly in English with guests and colleagues is required.
• Strong interpersonal and customer service skills are essential.
• Ability to address guest needs and concerns diplomatically is key to success.
• Ability to assess problems and implement creative solutions is required.

Nice-to-haves

• Experience with sales incentive programs.
• Familiarity with local market trends and competitors.

Benefits

• Competitive salary range of $75,000 - $85,000 annually.
• Opportunity to earn additional income through referral programs.
• Participation in an annual sales incentive trip for achieving goals.
• Work From Home Program eligibility after 90 days of employment.