Sales Manager

$30,000 - $41,600/Yr

La-Z-Boy - Bloomington, IL

Full-time - Mid Level

Bloomington, IL

1,001-5,000 employees

Furniture and Related Product Manufacturing

About the position

The Sales Manager at La-Z-Boy is responsible for achieving store sales goals through exceptional customer service and product knowledge. This role involves leading the sales team, building long-term customer relationships, and ensuring operational excellence within the store. The Sales Manager will drive sales initiatives, coach team members, and maintain high standards of customer care, all while fostering a positive and inclusive work environment.

Responsibilities

• Drive sales to consistently achieve store sales goals by personally selling furniture and accessories.
• Team with Store Manager and selling team to promote In-Home Design Sales program.
• Maximize store promotions and marketing initiatives.
• Hire, train, and retain high-quality team members.
• Coach the team using the Company selling model to drive action.
• Create an environment where the store team is empowered to deliver excellent customer service.
• Train, coach, and develop the selling team on product knowledge and selling skills.
• Ensure associates are provided the necessary tools to perform job responsibilities.
• Champion and role model the La-Z-Boy selling process by overseeing client interactions.
• Maintain store cleanliness and appearance, including showroom displays.

Requirements

• High School Diploma or equivalent required; Bachelor's degree in Business or related field preferred.
• Three to five years of sales experience with a proven track record of success preferred.
• Previous supervisory experience preferred.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Excellent communication, customer service, and organizational skills.
• Strong interpersonal skills to effectively communicate and build rapport.
• Ability to manage time and conflicting priorities effectively.
• Strong attention to detail.

Nice-to-haves

• Experience in team development and coaching.
• Knowledge of furniture products and services.

Benefits

• Employee assistance program
• Paid training