Sales Manager

Heartland Express - Dallas, TX

Full-time - Mid Level

Remote - Dallas, TX

Gasoline Stations and Fuel Dealers

About the position

The Sales Manager is responsible for developing and maintaining a customer base within the assigned sales area, focusing on promoting the company's services and providing cost-effective solutions to enhance customer relationships and profitability. This role involves utilizing CRM tools to manage customer interactions, analyzing account performance, and collaborating with operations to address customer concerns.

Responsibilities

• Develop and maintain a customer base in the assigned territory, requiring travel.
• Utilize the CRM to capture customer feedback and manage workflow, documenting leads, opportunities, and activities.
• Provide rates as requested by existing and potential customers.
• Analyze account and territory performance and determine necessary actions.
• Grow OTR business and explore other business areas such as LTL in Mexico, Intermodal, Dedicated, Regional, and Cartage.
• Monitor productivity and efficiency of equipment in the territory and recommend improvements.
• Collaborate with Operations personnel and other Sales Managers to resolve customer concerns.
• Maintain a balanced network within the territory.
• Prepare territory reports.
• Assist with accounts receivables.

Requirements

• Minimum of one (1) year related sales experience preferred.
• Ability to work effectively with personnel in customer or vendor organizations to achieve desired results.
• Demonstrates proficiency in the use of personal computers, including Microsoft Office.
• Proven skill in negotiating with customers to achieve mutually beneficial results.
• Proven skill in oral and written communications, with the ability to prepare and deliver concise reports and presentations.
• Successful completion of the CFI Sales Manager training course.