About the position
The Sales Manager at Ascent Hospitality plays a crucial role in achieving the hotel's financial goals by implementing effective sales and marketing strategies. This position is responsible for generating new business and managing existing client accounts, ensuring a proactive approach to sales while fostering strong relationships within the community and industry.
Responsibilities
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, and direct mail.
- Cultivate lead sources of sales through direct sales calls and follow-up calls, including cold calls.
- Focus on proactive and reactive selling with individual and group goals.
- Send proposals on all leads that fit the property profile and follow through to convert proposals to definite status.
- Develop a strategic account plan for demand generators in the market.
- Provide customer intelligence to evaluate market trends and adjust sales strategies accordingly.
- Develop partnerships with local organizations to increase brand awareness.
- Participate in local, regional, and national tradeshows and client events to enhance community relations.
- Review competitive reports to maintain awareness of the hotel's market position.
- Research competitors' sales strategies to identify growth opportunities.
- Attend sales strategy meetings to provide input on overall sales strategy.
- Suggest innovative marketing ideas and develop strategies to grow market share.
- Serve as the sales contact for the General Manager and Regional Sales leaders.
- Coordinate crisis communications and support the General Manager.
- Execute customer service standards and operational aspects of booked business.
Requirements
- 1-2 years of experience in the hotel industry or business management.
- Prior experience in a Sales Manager or Supervisor role is preferred.
- High school diploma or GED is required; college education is preferred.
- Proficiency in Microsoft Office applications.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to provide professional and courteous guest service.
- Valid Driver's License and reliable transportation.
Nice-to-haves
- Previous hotel sales experience is preferred but not required.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching
- Paid time off
- Uniforms provided for most positions
- Team Member Hotel Discount Program
