Sales Manager

$48,000 - $50,000/Yr

Crystal Inn Hotel & Suites - Murray, UT

Full-time - Mid Level

Murray, UT

Accommodation

About the position

The Sales Manager at Crystal Inn Hotel & Suites is responsible for establishing and maintaining contractual agreements for group room blocks and catering facilities, developing market strategies, and managing relationships with various market segments. This role involves proactive sales and marketing efforts, coordination of events, and collaboration with other departments to ensure successful operations and client satisfaction.

Responsibilities

• Establish and maintain all contractual agreements for group room blocks with review by the Home Office.
• Develop and grow various markets and transient travel through negotiated terms, such as corporate or medical segments.
• Develop wholesale relationships that complement the overall hotel strategy.
• Solicit all market segments using phone, in-person and virtual visits, trade shows, and other established strategies.
• Manage maintenance of all meetings room, equipment, and food and beverage for catering.
• Responsible for meeting banquet event orders (BEO), coordinating specific departmental duties for events.
• Provide hotel site inspections for meetings, groups, conventions, corporate accounts, and all other markets.
• Responsible for posting all payments for group rooms and meetings.
• Maintain corporate file maintenance under the direction of the General Manager.
• Develop marketing and promotional strategies targeting needs under the direction of the General Manager and Home Office.
• Maintain proactive sales and marketing plans under the direction of the General Manager and Home Office.
• Increase market share by using Agency360, finding business from the competitive set, and maximizing the production of current corporate accounts.
• Analyze the Smith Travel Research (STR) weekly and monthly reports and report findings to the General Manager, Revenue Manager, and Sales and Operations Manager.
• Assist in preparation of department budget and overall sales objectives of the hotel.
• Maintain good communication channels with other hotel departments relating to group activities and general operations of the hotel.
• Participate in weekly staff meetings and monthly revenue meetings to review upcoming group or events.
• Maintain current and prospective client database, ensuring accessibility and compliance.
• Utilize best practices with regards to system-wide sales policies, strategies, and programs.
• Utilize best practices of revenue management by working closely with the Revenue Manager.
• Responsible for updating associates relating to competitive changes and area events.
• Understand and execute effective sales prospecting methods.
• Review sales practices and revise strategies to meet current and future sales goals under the direction of the General Manager and Revenue Manager.
• Control group blocks input to property management system (PMS).
• Attend monthly review with Revenue Manager and send in group resumes for all applicable groups under company guidelines.
• Complete required sales reports and surveys in a timely manner.

Requirements

• 1-2 years of customer service related experience preferred.
• 2-3 years direct sales related experience required.

Benefits

• Dental insurance
• Flexible schedule
• Gym membership
• Health insurance
• Opportunities for advancement
• Paid holidays
• Parental leave