Sales Manager

$30,000 - $41,600/Yr

4 LZB Retail, Inc. - Bloomington, IL

Full-time - Entry Level

Bloomington, IL

5,001-10,000 employees

About the position

The Sales Manager at La-Z-Boy is responsible for achieving store sales goals through exceptional customer service and in-depth knowledge of La-Z-Boy products. This role involves leading the sales team to foster long-term customer relationships, drive sales, and maintain high operational standards. The Sales Manager will also focus on team development, ensuring that associates are well-trained and motivated to deliver excellent customer experiences.

Responsibilities

• Drive sales to consistently achieve store sales goals by personally selling furniture and accessories.
• Team with Store Manager, Designer, and selling team to promote In-Home Design Sales program.
• Maximize store promotions, marketing initiatives, and grassroots programs.
• Hire, train, and retain high-quality team members who exhibit energy and enthusiasm.
• Coach the team to follow the Company selling model and drive real action.
• Create an environment where the store team is empowered to deliver excellent customer service.
• Train, coach, and develop the selling team on product knowledge and selling skills.
• Create a positive and exciting working environment for all store associates.
• Champion and role model the La-Z-Boy selling process by overseeing client interactions.
• Maintain store cleanliness, appearance, and standards.

Requirements

• High School Diploma or equivalent required; Bachelor's degree in Business or related field preferred.
• Three to five years of sales experience with a proven track record of success preferred.
• Previous supervisory experience preferred.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Excellent communication, customer service, and organizational skills.
• Strong interpersonal skills to effectively communicate and build rapport.
• Ability to manage time and conflicting priorities effectively.
• Strong attention to detail.

Nice-to-haves

• Experience in the furniture industry.
• Knowledge of design principles and home decor trends.

Benefits

• Employee Assistance Program (EAP) for mental health support.
• Access to free and discounted resources for financial planning and legal advice.
• Free online education resources.
• Help with healthcare choices and claims negotiation.