Sales Manager

$45,000 - $50,000/Yr

Sheraton Hotels & Resorts - Peoria, IL

Full-time - Mid Level

Peoria, IL

Accommodation

About the position

The Hotel and Event Sales Manager at Four Points by Sheraton is responsible for generating revenue through the sale of hotel rooms, event spaces, and catering services. This role combines proactive sales techniques with exceptional customer service to create customized event packages that exceed client expectations. The manager will engage with clients, conduct site tours, finalize contracts, and ensure successful event execution by collaborating with various internal departments.

Responsibilities

• Proactively seek out new sales opportunities, including corporate groups, weddings, social events, and local negotiated rate contracts.
• Develop and maintain relationships with potential and existing clients through networking events, site tours, sales blitzes, and trade shows.
• Identify and target local businesses, sports teams, and other groups to drive room nights and event bookings.
• Work closely with clients to understand their needs and deliver a successful event experience.
• Coordinate event details such as room setup, audiovisual needs, catering, and special requests by liaising with hotel operations, culinary, and F&B teams.
• Prepare customized proposals, negotiate contracts, and create pricing structures for rooms and event spaces.
• Maintain strong relationships with clients, managing communication from booking confirmation to post-event follow-up.
• Partner with hotel departments to ensure seamless event execution and exceptional service delivery.
• Conduct market research to identify trends, pricing strategies, and competitive analysis within the local event and hospitality market.
• Prepare and present reports on sales performance, market trends, and client feedback to management.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field (preferred but not required).
• Minimum of 3 years of experience in hotel sales, event sales, or catering sales.
• Strong negotiation, communication, and interpersonal skills.
• Proficiency in CRM software, hotel management systems, and Microsoft Office Suite.
• Excellent organizational skills with the ability to manage multiple clients and events simultaneously.
• Knowledge of local market and industry trends.

Nice-to-haves

• Experience in hotel management systems.
• Familiarity with local event planning and catering services.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount