Sales - Marketing and Growth Manager

Arona Home Essentials - Tamarac, FL

Full-time - Mid Level

Tamarac, FL

51-100 employees

About the position

The Marketing & Growth Manager at Arona Home Essentials is responsible for acquiring and maintaining customer relationships, processing payments, and supporting sales efforts. This role emphasizes excellent customer service, organizational skills, and effective communication to enhance the company's growth and customer satisfaction.

Responsibilities

• Acquire and maintain customer relationships.
• Accept and process current customer payments.
• Process order forms and references.
• Input customer information into the store computer for new lease agreements.
• Update customer information and account status in the store's computer system.
• Answer incoming telephone calls and route them appropriately.
• File and maintain customer folders and records.
• Assist customers on the showroom floor.
• Direct customer opportunities to the Sales Manager as it relates to sales and service.
• Maintain the appearance and organization of the customer transaction counter.
• Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing.
• Maintain regular mailing campaigns.
• Perform other tasks as assigned by management.

Requirements

• Bilingual proficiency is a must.
• Excellent interpersonal skills for daily customer contact.
• Professional appearance and good communication skills.
• Strong organizational skills and excellent telephone etiquette.
• Strong sales skills in both showroom and telephone settings.
• Must be 21 years of age or older.
• Valid Driver's License and satisfactory MVR (driving record).
• Compliance with Arona Home Essentials Driver Qualification Policy.

Nice-to-haves

• Experience in sales and marketing management.
• Familiarity with customer relationship management (CRM) systems.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance