Sales & Marketing Events Coordinator

$58,240 - $58,240/Yr

Grand Bay Hotel San Francisco - Redwood City, CA

Full-time - Entry Level

Redwood City, CA

About the position

The Sales Coordinator at Grand Bay Hotel plays a crucial role in supporting the Sales Department by ensuring guest satisfaction and managing clerical and administrative tasks related to Sales, Marketing, and Events. This entry-level position involves acting as a liaison between Sales Managers and clients, handling booking inquiries, and maintaining essential records for the department's operations.

Responsibilities

• Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence.
• Take booking inquiry information via phone and prepare proper paperwork.
• Use various computer software to enter data and produce contracts, correspondence, and other documents.
• Answer telephone and respond to caller inquiries in a clear and pleasant manner.
• Exercise decision-making skills to direct caller's requests.
• Accurately record messages for staff and distribute them in a timely manner.
• Distribute documents to appropriate persons and locations for prompt processing.
• Transport documents weighing up to 10 pounds to various locations throughout the hotel.
• Retrieve and place documents into proper receptacles located up to 6 feet high.
• Handle individual reservations for VIP clients and ensure proper arrangements are made.
• Organize, file, and retrieve documents in appropriate binders to maintain essential records.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

Requirements

• Entry-level position with no specific prior experience required.
• Strong communication skills, both verbal and written.
• Proficiency in computer word processing and software packages.
• Ability to exercise decision-making skills and manage inquiries effectively.
• Organizational skills to maintain essential records and documents.