Convelio - New York, NY
posted about 2 months ago
Full-time - Mid Level
New York, NY
101-250 employees
About the position
The position involves leading the US new customs acquisition team at Convelio, focusing on business development and operations. The role requires bringing in new clients, ensuring a seamless onboarding experience, and managing a team of 4-6 direct reports. The candidate will be responsible for both sales and operational aspects, ensuring high performance and effective client engagement.
Responsibilities
- Lead and motivate a team, ensuring engagement in activities to meet targets.
- Shape the structure of the team, focusing on recruitment and retention.
- Organize training and feedback sessions for team development.
- Be accountable for the team's targets and cascade them to individual members.
- Ensure priority clients are engaged appropriately.
- Improve outreach content for prospecting efforts.
- Develop specific operations processes for new accounts until they become regular clients.
- Attend critical meetings alongside the team as a senior representative of Convelio.
- Collaborate with the key account team for precise handovers.
Requirements
- Exceptional communication and interpersonal skills.
- Experience in international shipments for the art market.
- Proven experience in B2B sales and account management.
- Track record of training and mentoring teams of 1-2+ people.
- Ability to define long-term strategies and prioritize initiatives.
- Flexibility to work in a dynamic and evolving environment.
Nice-to-haves
- Experience in motivating a team during busy periods.
- Analytical mindset for data-driven decision making.
Benefits
- Key role in shaping growth and commercial strategy in the US market.
- Opportunity to be part of an innovative company transforming art logistics.
- Supportive and dynamic work environment valuing ideas and initiatives.
- Flexible remote policy above market standards.
- Continuous learning and development opportunities.
