Sales Operation Specialist

Relx - Santa Fe, NM

Full-time - Entry Level

Santa Fe, NM

Management of Companies and Enterprises

About the position

The Sales Operation Specialist role at LexisNexis Risk Solutions involves supporting the Strategic Digital Identity Sales Team by ensuring the accuracy and timeliness of contract processing, managing sales operations processes, and providing analytical support. This position is crucial for driving sales growth and operational efficiency within the organization, requiring strong organizational skills and the ability to work in a fast-paced environment.

Responsibilities

• Supporting organizational growth through ensuring completeness, accuracy and timeliness of contract creation and processing.
• Ensuring that contractual terms and provisions follow processes, guidelines, and policies.
• Escalating to the appropriate decision maker when significant legal or financial risk is identified.
• Assisting internal stakeholders with training on Salesforce.
• Performing daily monitoring of Salesforce dashboards to validate and process all closed opportunities.
• Working closely with Finance, Sales Operations and Billing to provide timely updates regarding sales orders.
• Updating and maintaining process-related reference documents.
• Daily interactions with Strategic Sales Team and internal partners.
• Responding and helping produce reports, analysis, and proposals in a fast-paced environment.
• Completing regular, scheduled reporting as required by sales leaders and their teams.
• Tracking renewal and POS goals, ensuring all data is updated and accurate in Salesforce.
• Managing projects of various types and sizes.
• Setting up and maintaining sales operations processes and policies.
• Performing financial reporting and coordinating deals and customer-related reporting.
• Coordinating meetings and providing presentation support.
• Attending leadership and team meetings, managing calendars, and assisting with logistics.

Requirements

• BS/BA or equivalent degree.
• Proven technology sales experience.
• Experience using Salesforce or similar CRM tools.
• Strong oral and written communication skills.
• Strong organizational and forecasting skills.
• Demonstrated networking capabilities and professional demeanor.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Nice-to-haves

• Experience in a fast-paced sales environment.
• Familiarity with financial reporting and analytics.

Benefits

• Diversity employee networks globally.
• Inclusive leadership and equitable processes.
• Equal opportunity employer with a commitment to fair hiring practices.