Sales Operation Specialist

Relx - Providence, RI

Full-time - Entry Level

Providence, RI

Management of Companies and Enterprises

About the position

The Sales Operation Specialist at LexisNexis Risk Solutions plays a crucial role in supporting the sales team by ensuring the accuracy and timeliness of contract processing, managing sales operations processes, and providing analytical support. This position is integral to driving organizational growth through effective sales operations and collaboration with various internal stakeholders.

Responsibilities

• Supporting organizational growth through ensuring completeness, accuracy and timeliness of contract creation and processing.
• Ensuring that contractual terms and provisions follow processes, guidelines, and policies.
• Escalating to the appropriate decision maker when significant legal or financial risk is identified.
• Assisting internal stakeholders with training on setting up opportunities and submitting requests within Salesforce.
• Performing daily monitoring of Salesforce dashboards to validate and process all closed opportunities.
• Working closely with Finance, Sales Operations and Billing to provide timely updates regarding sales orders.
• Updating and maintaining process-related reference documents.
• Daily interactions with Strategic Sales Team and internal partners.
• Understanding policies and procedures thoroughly.
• Responding and helping produce reports, analysis, and proposals in a fast-paced environment.
• Completing regular, scheduled reporting as required by sales leaders and their teams.
• Tracking renewal and POS goals, ensuring all data is updated and accurate in Salesforce.
• Managing projects of various types and sizes.
• Setting up and maintaining sales operations processes and policies.
• Performing financial reporting and coordinating deals and customer-related reporting.
• Coordinating meetings and providing presentation support.
• Attending leadership and team meetings, managing calendars, and assisting with logistics.

Requirements

• Bachelor's degree or equivalent experience.
• Proven technology sales experience.
• Experience using Salesforce or similar CRM tools.
• Strong oral and written communication skills.
• Strong organizational and forecasting skills.
• Demonstrated networking capabilities and professional demeanor.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Nice-to-haves

• Experience in a fast-paced sales environment.
• Familiarity with financial reporting and analytics.

Benefits

• Diversity employee networks globally.
• Inclusive leadership and equitable processes.
• Equal opportunity employer policies.