Sales Operation Specialist

LexisNexis Risk Solutions FL - Alpharetta, GA

Full-time

Alpharetta, GA

10,001+ employees

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About the position

The Digital Identity Strategic Sales Operations Specialist at LexisNexis Risk Solutions plays a crucial role in supporting organizational growth by ensuring the accuracy and timeliness of contract creation and processing. This position involves collaboration with various internal teams to drive sales growth through targeted data integration and digital solutions, while also managing financial reporting and project coordination.

Responsibilities

• Supporting organizational growth through ensuring completeness, accuracy and timeliness of contract creation and processing.
• Ensuring that contractual terms and provisions follow processes, guidelines, and policies.
• Escalating to the appropriate decision maker when significant legal or financial risk is identified.
• Assisting internal stakeholders with training on setting up opportunities and submitting requests within Salesforce.
• Performing daily monitoring of Salesforce dashboards to validate and process all closed opportunities.
• Working closely with Finance, Sales Operations and Billing to provide timely updates regarding sales orders.
• Updating and maintaining process-related reference documents.
• Daily interactions with Strategic Sales Team and internal partners.
• Understanding policies and procedures thoroughly.
• Responding and helping produce reports, analysis, and proposals in a fast-paced environment.
• Completing regular, scheduled reporting as required by sales leaders and their teams.
• Tracking renewal and POS goals, ensuring all data is updated and accurate in Salesforce.
• Managing projects of various types and sizes.
• Setting up and maintaining sales operations processes and policies.
• Performing financial reporting and coordinating deals and customer-related reporting.
• Coordinating meetings and providing presentation support for various reviews and audits.

Requirements

• BS/BA or equivalent degree.
• Proven technology sales experience.
• Experience using Salesforce or similar CRM tools.
• Strong oral and written communication skills.
• Strong organizational and forecasting skills.
• Outstanding networking capabilities and professional demeanor.
• Technical knowledge of PC and applications.
• Proficiency with Microsoft Software - Outlook, Word, Excel, PowerPoint.

Benefits

• Remote work flexibility
• Diversity and inclusion initiatives
• Professional development opportunities
• Employee support programs