Sales Operation Specialist

Relx - Alpharetta, GA

Full-time

Alpharetta, GA

Management of Companies and Enterprises

About the position

The Sales Operation Specialist role at LexisNexis Risk Solutions focuses on supporting organizational growth through effective contract management and sales operations. This position is integral to ensuring the accuracy and timeliness of contract creation and processing, while also providing essential support to the Strategic Digital Identity Sales Team. The role involves collaboration with various internal stakeholders and requires strong organizational and communication skills to manage multiple tasks in a fast-paced environment.

Responsibilities

• Support organizational growth by ensuring completeness, accuracy, and timeliness of contract creation and processing.
• Ensure contractual terms and provisions adhere to processes, guidelines, and policies.
• Escalate significant legal or financial risks to the appropriate decision maker.
• Assist internal stakeholders with training on Salesforce opportunity setup and request submission.
• Monitor Salesforce dashboards to validate and process closed opportunities.
• Collaborate with Finance, Sales Operations, and Billing to provide timely updates on sales orders.
• Update and maintain process-related reference documents.
• Engage in daily interactions with the Strategic Sales Team and internal partners.
• Thoroughly understand policies and procedures.
• Produce reports, analysis, and proposals in a fast-paced environment.
• Complete regular reporting as required by sales leaders and their teams.
• Track renewal and POS goals, ensuring data accuracy in Salesforce.
• Manage various projects and maintain sales operations processes and policies.

Requirements

• Bachelor's degree or equivalent experience.
• Proven technology sales experience.
• Experience using Salesforce or similar CRM tools.
• Strong oral and written communication skills.
• Excellent organizational and forecasting skills.
• Demonstrated networking capabilities and professional demeanor.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Nice-to-haves

• Experience in financial reporting and analytics.
• Familiarity with contract review and billing processes.
• Ability to coordinate meetings and presentations effectively.

Benefits

• Diversity employee networks globally.
• Inclusive leadership and equitable processes.
• Equal opportunity employer with a commitment to fair hiring practices.