Sales Operation Specialist

Relx - Trenton, NJ

Full-time - Entry Level

Trenton, NJ

Management of Companies and Enterprises

About the position

The Sales Operation Specialist role at LexisNexis Risk Solutions focuses on supporting organizational growth through effective contract management and sales operations. This position is integral to ensuring the accuracy and timeliness of contract creation, processing, and compliance with company policies. The specialist will collaborate with various internal teams to enhance sales processes and provide analytical support, contributing to the overall success of the Strategic Digital Identity Sales Team.

Responsibilities

• Supporting organizational growth through ensuring completeness, accuracy and timeliness of contract creation and processing.
• Ensuring that contractual terms and provisions follow processes, guidelines, and policies.
• Escalating to the appropriate decision maker when significant legal or financial risk is identified.
• Assisting internal stakeholders with training on setting up opportunities and submitting requests within Salesforce.
• Performing daily monitoring of Salesforce dashboards to validate and process all closed opportunities.
• Working closely with Finance, Sales Operations and Billing to provide timely updates regarding sales orders.
• Updating and maintaining process-related reference documents.
• Daily interactions with Strategic Sales Team and internal partners.
• Understanding policies and procedures thoroughly.
• Responding and helping produce reports, analysis, and proposals in a fast-paced environment.
• Completing regular, scheduled reporting as required by sales leaders and their teams.
• Tracking renewal and POS goals, ensuring all data is updated and accurate in Salesforce.
• Managing projects of various types and sizes.
• Setting up and maintaining sales operations processes and policies.
• Performing financial reporting and coordinating deals and customer-related reporting.
• Coordinating meetings and providing presentation support for financial reviews and townhall presentations.
• Attending leadership and team meetings, managing calendars, and assisting with onboarding new hires.

Requirements

• Bachelor's degree or equivalent experience.
• Proven technology sales experience.
• Experience using Salesforce or similar CRM tools.
• Strong oral and written communication skills, along with presentation skills.
• Strong organizational and forecasting skills.
• Demonstrated networking capabilities and professional demeanor.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Nice-to-haves

• Experience in a fast-paced sales environment.
• Familiarity with financial reporting and analytics.

Benefits

• Diversity and inclusion initiatives
• Equal opportunity employer policies
• Support for employees with disabilities