Sales Operation Specialist

Relx - Saint Paul, MN

Full-time

Saint Paul, MN

Management of Companies and Enterprises

About the position

The Sales Operation Specialist at LexisNexis Risk Solutions plays a crucial role in supporting the sales team by ensuring the accuracy and timeliness of contract processing, managing sales operations processes, and providing analytical support. This position is integral to driving organizational growth through effective data management and collaboration with various internal stakeholders.

Responsibilities

• Supporting organizational growth through ensuring completeness, accuracy and timeliness of contract creation and processing.
• Ensuring that contractual terms and provisions follow processes, guidelines, and policies.
• Escalating to the appropriate decision maker when significant legal or financial risk is identified.
• Assisting internal stakeholders as needed with training, including providing guidance on how to set up opportunities and submit requests within Salesforce.
• Performing daily monitoring of Salesforce dashboards to validate and process all closed opportunities.
• Working closely with Finance, Sales Operations and Billing to provide, in a timely manner, updates regarding sales orders.
• Updating and maintaining process-related reference documents.
• Daily interactions with Strategic Sales Team and internal partners.
• Understanding policies and procedures thoroughly.
• Responding and helping produce reports, analysis, and proposals simultaneously in a fast pace and hectic environment where high volume sales are at stake.
• Completing regular, scheduled reporting as required by sales leaders and their teams (monthly/quarterly/annual).
• Tracking renewal and POS goals, ensuring all data is updated and accurate in Salesforce.
• Managing projects of various types and sizes.
• Setting up and maintaining sales operations processes and policies.

Requirements

• Have BS/BA or equivalent.
• Have proven technology sales experience.
• Have experience using Salesforce or similar.
• Have strong oral and written communication skills as well as presentation skills.
• Have strong organizational and forecasting skills.
• Have demonstrated outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical (PC and applications) knowledge.
• Have proficiency with Microsoft Software - Outlook, Word, Excel, PowerPoint.