Sales Operations Account Manager, HE Amazon

LG

Full-time - Mid Level

Remote

Computer and Electronic Product Manufacturing

About the position

The Sales Operations Account Manager at LG Electronics is responsible for driving growth in the Home Entertainment market specifically for the Amazon business. This role involves supporting the sales team in achieving sales quotas through operational and analytical support, ensuring compliance, managing promotional activities, and optimizing inventory levels. The position can be performed remotely from California or onsite in New Jersey.

Responsibilities

• Support Sales, strategy and operational activities for the Amazon channel.
• Participate in the execution of the sales strategy with regular periodic tracking and reporting.
• Provide regular and timely observation of trends with corrective actions and reporting utilizing key platforms such as Amazon Vendor Central and Stackline.
• Monitor competitor activity and pricing alignment, working with the Go-to-Market team on 3rd Party Seller price degradation and compliance.
• Own the Claims Post Audit process working with the Accounts Receivable team.
• Lead the process for AR reconciliations and various accounting processes with Amazon.
• Ensure product compliance on site.
• Lead the promotional execution process with Amazon.
• Perform daily site walks identifying 3rd Party Seller price degradation and work with the Go to Market team to correct.
• Provide ongoing reviews of existing content and troubleshoot issues across the Amazon platform.
• Manage administrative tasks with support from the Sales team.
• Ensure proper levels of inventory in line with sales forecasts.
• Coordinate new product launches across categories and various teams with an eye for detail, accuracy, and time to site.
• Management and reporting of KPIs with deep dive analysis to identify opportunities and drive plans for improvements.
• Partner and communicate with key Amazon contacts and systems to optimize traffic, conversion, and sales that achieve company KPIs.

Requirements

• Bachelor's degree required.
• 3+ years of sales experience (or sales operations experience) with a proven track record of results.
• Strong relationship builder and excellent communication skills.
• Outstanding organizational and analytical skills.
• Ability to take on ad-hoc requests and work independently.
• Solid business acumen.
• Strong Excel and PowerPoint skills.
• Ability to work with multiple cross-functional teams in a fast-paced environment to achieve desired results.

Benefits

• Crafted employee experience designed to foster professional growth.
• Focus on health & well-being.
• Internal community that supports success.