Sales Operations Analyst

Do It Best Corp. - Fort Wayne, IN

Full-time - Entry Level

Fort Wayne, IN

Merchant Wholesalers, Durable Goods

About the position

The Sales Operations Analyst will leverage communication, analytical, and problem-solving skills to enhance sales performance and reduce operating expenses through effective data utilization. This role requires strategic thinking and an understanding of business trends, focusing on developing analytic solutions that transform data into actionable insights. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple priorities while utilizing current technologies for data analysis and visualization.

Responsibilities

• Develop complex data sets to generate reports and data analysis methods to monitor and drive key performance indicators
• Prepare accurate reports using complex data sets from internal and external sources
• Analyze data to communicate areas for improvement in efficiency
• Work with business users to determine data analytics needs
• Collaborate with various divisions and staff members to develop strategic tools and applications to improve sales ability/enablement
• Identify, analyze, and interpret trends or patterns in complex data sets
• Translate data into insights and communicate effectively with stakeholders
• Assist in communicating programs and services information to the field staff
• Use data and creative reasoning to enhance business decision making
• Assist with handling sales related market activities and events
• Enable and assist in helping train business users to access and utilize data analytics in their decision making
• Special projects as requested by management

Requirements

• Bachelor's Degree or equivalent in business, management, marketing, or related field
• Ability and willingness to learn new software applications
• Working knowledge of Microsoft Access and Excel
• Excellent verbal and written communication skills
• Above-average problem-solving skills and ability to meet deadlines
• Excellent organizational skills
• Strong customer service skills
• Positive attitude and upbeat personality
• Advanced PC skills with proficiency in Google G-Suite

Nice-to-haves

• Advanced knowledge of Microsoft Access, Excel, and Google G-Suite
• Basic knowledge of SQL
• Previous experience developing and/or supporting software applications
• Familiarity with Targit reporting analytics (or other Business Analytics software) and additional reporting tools
• Experience or familiarity with Do it Best Corp.
• A general understanding of DIY/Hardware Retailing or Operations
• In-depth knowledge of Do it Best Corp. systems, services, and programs
• 2+ years of Power BI, Targit, or other big data platform experience
• Understanding of co-op business model
• Experience with Scrum or Kanban
• Experience in SQL development
• Demonstrated proficiency in Microsoft/Google software suites
• Demonstrated ability to understand Financial / Business Reporting
• General understanding of Business Analytics and reporting software

Benefits

• Full insurance benefits package including Medical, Dental, & Vision
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities
• Education reimbursement
• Health club reimbursement
• Career advancement opportunities