Sales Operations Analyst

$58,382 - $97,303/Yr

Jm Eagle - Los Angeles, CA

Full-time

Los Angeles, CA

Computer and Electronic Product Manufacturing

About the position

The Sales Operations Analyst plays a crucial role in supporting the sales team by analyzing data, developing key performance indicators, and managing reports and dashboards. This position is focused on driving effective sales growth through data-driven insights and operational support.

Responsibilities

• Gather, analyze, and summarize key data points to empower the sales team.
• Develop and track Key Performance Indicators for various sales programs and initiatives.
• Identify actionable metrics about product and inventory levels to support sales development.
• Develop presentations that analyze sales and inventory levels to identify opportunities for sales growth.
• Implement and manage reports and dashboards to ensure sales team members have access to key data.
• Work with internal IT teams to identify system enhancements for easier data updates.
• Manage daily business activities of assigned accounts, including order entry and scheduling of shipments.
• Ensure timely shipment of all orders and back orders.
• Obtain product and technical knowledge through training and self-study.
• Enter orders accurately and respond to customer requests for quotations in a timely manner.
• Initiate and resolve disputes involving orders with the Product Assurance department.

Requirements

• Bachelor's degree in business, marketing, or a related field.
• 5 to 7 years of experience in sales operations and analysis.