Sales Operations Analyst

$62,000 - $122,000/Yr

MongoDB - Boston, MA

Full-time - Entry Level

Boston, MA

Professional, Scientific, and Technical Services

About the position

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking for someone who has the technical chops to own our data queries and reporting, the analytical skills to define robust metrics, and the business mind to translate data into meaningful stories to drive action within our partner sales organization. This role will be based out of our Boston or New York City offices. You will have the opportunity to accelerate your career through exposure to the most effective sales methodology and through working side by side with the best sales professionals in the industry. You will gain insights and experience first-hand how an effective, fast-paced organization operates through learning about Go-To-Market/sales processes, collaboration, and tools, while establishing a strong network of peers and mentors and gaining insight into a technology industry that is rapidly transforming.

Responsibilities

• Work closely with our partner sales team, analyzing the business and advising leaders with a data-centric approach.
• Writing Advanced SQL queries to automate reporting and provide accurate data.
• Develop Tableau and Salesforce dashboards to surface key metrics that drive the business.
• Play a vital role in the partner commissions process and resolve queries related to commissions.
• Salesforce record management - ensure partner data is reflected accurately in our system of record and resolve queries related to partner crediting.
• Working with internal customers across different time zones.
• Request triage and prioritization.
• Create requirement gathering docs, estimate project timelines, UAT scenarios, automation release.
• Reviewing SQL code work for accuracy and functionality.
• Keeping up-to-date with industry trends and technology developments.

Requirements

• 2+ years of work experience in an analytical role of a sales operations, revenue operations, or FP&A teams for Tech SaaS B2B companies.
• Strong SQL proficiency.
• Experienced in managing end-to-end analytics projects, from developing business cases and collaborating with stakeholders to delivering successful outcomes such as analyses, dashboards, models, or training materials.
• Ability to articulate data-driven insights to diverse audiences, including senior leadership.
• Meticulous attention to detail with a focus on process improvement.
• Highly skilled with Google Suite or Microsoft Office products.
• Prior experience working with Salesforce.com and familiarity with the Opportunity flow, Sales Process, Account structure, searching, editing records.
• Excellent communication skills.
• Bachelor's degree or higher in Operations, Business, Project Management, Engineering.
• Positive energy and growth mindset.

Benefits

• Parental leave
• Fertility assistance
• Employee affinity groups
• Supportive and enriching culture for personal and professional growth