Ess - Wilsonville, OR
posted 3 months ago
ESS Inc. is seeking a Sales Operations Analyst to enhance the efficiency and effectiveness of our sales team. This role is pivotal in analyzing, planning, and executing sales operations activities that support our mission of catalyzing a cleaner future through sustainable energy storage solutions. As a globally recognized leader in this field, ESS is committed to enabling the decarbonization of the grid and achieving up to 100% of our electricity from clean, renewable energy sources. The Sales Operations Analyst will play a crucial role in driving performance improvements through sales reporting and business intelligence, ensuring that our sales team is equipped with the necessary insights and tools to succeed. In this position, the analyst will manage the inbound lead evaluation process, ensuring that high-quality leads flow into our CRM tool. This includes pre-qualifying leads using platforms like ZoomInfo and LinkedIn, and ensuring that leads are assigned correctly to the sales team for timely evaluation. The analyst will also investigate targeted market segments to identify potential companies for pursuit, developing engagement plans with the right contacts. Additionally, the role involves managing the NDA process with the Legal team and assisting with CRM entries to keep the sales pipeline updated for accurate reporting. The Sales Operations Analyst will also be responsible for business analysis, which includes project modeling, customer information review, and competitive intelligence tracking. This involves transforming customer data into actionable insights for business development and sales engagement. The analyst will work closely with the marketing team to drive insights into outreach campaigns and oversee the interface between sales and marketing platforms to ensure a seamless transition from marketing qualified leads to sales opportunities. Furthermore, the analyst will provide reporting on lead qualification performance and win/loss reporting, driving actionable insights through regular reporting of opportunities. This role requires strong organizational, problem-solving, analytical, and communication skills, as well as proficiency in Microsoft Suite tools, particularly Excel and PowerBI, and familiarity with CRM systems such as Salesforce and Microsoft Dynamics.